Select your chosen Classic Room when booking directly on our website, the second page on the booking process with show the option to select for a wheelchair accessible bedroom if the room type comes in this form and if we have availability. If you are unable to find a suitable room type, please contact our hotels directly for assistance.

If you book one of our wheelchair accessible bedrooms, its features are: a flashing beacon on the fire alarm sounding, emergency pull cords by your bed and in the bathroom alerting our team in the event of an emergency to assist you, as well as fully accessible wet room including low sinks, shower chair, and rails.

Additionally, the following features have the ability to be moved into any of our bedrooms: vibrating pillows, bed rails, bath handles, and shower chairs. At Reception, we can also provide you with a hearing loop,  or larger font printed documents such as registration card or menus.

Please let us know, ideally prior to arrival so we can be best prepared to meet your needs. If you need any accessibility assistance not already listed, please do let us know and we will do our best to accommodate your request.

Blue Badge holders will receive a £5 reduction on the cost of valet parking, who are staying with us as Hotel guests, subject to availability and when prebooked. To ensure a smooth arrival, we kindly ask that you contact us prior to your visit with your estimated arrival and departure times. This allows us to prepare for your arrival and apply the adjustment accordingly. Once arranged, simply pull up to the hotel entrance and present your keys to our Concierge.

Prior to arrival or on check in, we will complete a Personal Emergency Evacuation Plan, also known as a PEEP form, for any guests who may require particular arrangements or assistance in the event of an emergency evacuation. We also have training team members onsite at all times to operate our fire evacuation chairs.